Insight

Working with troubled tenants in the time of COVID-19

Working with troubled tenants in the time of COVID-19

Vikrama S. Chandrashekar

Vikrama S. Chandrashekar

April 5, 2021 06:37 PM

Daily business conditions are changing rapidly as a result of the COVID-19 outbreak, and it is our goal to keep up with those changes to provide you up-to-date, practical guidance, tips and answers.

Workouts. This article addresses the legal and enforcement landscape concerning eviction of commercial tenants who were, or will be, unable to meet their lease obligations. However, we know that most landlords are focused on keeping tenants, not evicting them. The willingness to work with your tenants to reach deals during the current crisis may appear, on its face, to be altruistic; the reality, however, is that often it is just as necessary for landlords to work with their tenants out of self-preservation. To that end, we offer the following guidance and hope you will find it helpful in dealing with troubled tenants.

We know that most landlords reading this probably already have reached out to their tenants and are proactively working to negotiate deals to help guide them through the changes in their business and to maintain open lines of communication. This is important because communication now, along with an acknowledgment of what your tenants are facing, will make your tenants more likely to continue to communicate with you throughout their struggles. The more you know, the better you can prepare. There is nothing worse than surprise.

Be flexible. It often is said that “necessity is the mother of invention.” We anticipate that workouts between landlords and tenants in the time of COVID-19 will lead to creative solutions – both financial and nonfinancial – that strike a balance between tenants’ reduced revenues and landlords’ need for cash flow. There is no one-size-fits-all approach, so it is important to listen to your tenants’ requests and be clear with them about ways in which you can, and cannot, have flexibility in reaching a workout.

Review leases. While this guidance applies generally, it applies most forcefully to inherited leases. Before you begin negotiating a workout, carefully review your leases to see what unexpected exposure you may have.

If you have questions about any of the above guidance, we recommend reaching out to your attorney, accountant or other professionals who can answer your questions and provide specific advice. Evictions. The primary change in terms of evicting tenants involves limitations on evictions at the national, state and local levels. The city and county of Denver, along with other municipalities, has ordered the suspension of evictions. Sheriffs statewide interpret this order as applying to both residential and commercial evictions and will not undertake such evictions. At the state level, Gov. Jared Polis’ Executive Order D 2020 012 (March 20) has ordered state agencies to work with landlords to attempt to create a lawful measure to suspend evictions until the end of April for the nonpayment of rent and minor tenancy violations. We anticipate that you are apprehensive about what this means for tenants who have defaulted, or will default, on their lease obligations while these orders are in effect. First and foremost, while the language of these suspension orders themselves do not explicitly apply to commercial evictions, it appears that most, if not all, jurisdictions are taking that position. That said, even if a particular jurisdiction will enforce a commercial eviction, it is important to be aware of the optics of moving forward with such an eviction in the midst of the outbreak, particularly since all businesses currently are not operational, except for those providing essential services. We encourage you to weigh the possibility of negative optics in making the decision whether to proceed with eviction. We also anticipate many tenants may proactively open up a dialogue with you about how to proceed, including by seeking abatements or other concessions. In those situations, our workout guidance above will help you develop creative solutions during this uncertain period. Second, the above orders are executive in nature and do not affect the operation of the court systems, which in large part continue to operate with limitations necessitated by the COVID-19 outbreak (such as telephonic hearings). In other words, nothing precludes a commercial landlord from filing a complaint to begin the eviction process. While under normal circumstances, eviction actions proceed more rapidly than other civil actions, we would advise you to be prepared for things to move more slowly under current conditions. Between the reluctance of local sheriffs and, potentially, judges to push forward with evictions, the expected inability of tenants to respond to complaints, and the likelihood of “shelter-in-place” or similar shutdown orders, the filing of a complaint may not go anywhere until such orders are lifted.

As with most other aspects of business and life during this time, things are uncertain. Professionals are available to provide you with advice, guidance and expertise to help you navigate the uncertainty and make the best decision for your business. While we wait for life to return to normal, we ask that you stay safe, healthy and optimistic.

This article was co-authored by Vikrama S. Chandrashekar, David A. Laird, Thomas M. List, and Merc Pittinos.

Related Articles

Leasing Commercial Real Estate


by Best Lawyers

We have compiled this “leasing commercial real estate checklist” to help guide discussions with a commercial real estate lawyer before signing a lease.

Unseen figure with pen points to apartment building model

The Commercial Conundrum


by Brion J. Kirsch

Even prior to 2020, commercial real estate was experiencing setbacks. Coupled with the challenges of new working environments and less need for commercial spaces, landlords are left with increasingly vacant buildings to fill. Below is a primer on how to move forward.

Pile of old chairs and office equipment with blue backdrop

WATCH: Best Lawyers Discusses COVID-19 & Rental Agreements


by Best Lawyers

Three legal experts join the CEO of Best Lawyers to talk about a general approach to “the rental” market and what happens if tenants can’t pay rent in May.

COVID-19 Panel: Rental Agreements

Trending Articles

Presenting The Best Lawyers in Australia™ 2025


by Best Lawyers

Best Lawyers is proud to present The Best Lawyers in Australia for 2025, marking the 17th consecutive year of Best Lawyers awards in Australia.

Australia flag over outline of country

Legal Distinction on Display: 15th Edition of The Best Lawyers in France™


by Best Lawyers

The industry’s best lawyers and firms working in France are revealed in the newly released, comprehensive the 15th Edition of The Best Lawyers in France™.

French flag in front of country's outline

How To Find A Pro Bono Lawyer


by Best Lawyers

Best Lawyers dives into the vital role pro bono lawyers play in ensuring access to justice for all and the transformative impact they have on communities.

Hands joined around a table with phone, paper, pen and glasses

How Palworld Is Testing the Limits of Nintendo’s Legal Power


by Gregory Sirico

Many are calling the new game Palworld “Pokémon GO with guns,” noting the games striking similarities. Experts speculate how Nintendo could take legal action.

Animated figures with guns stand on top of creatures

Announcing The Best Lawyers in New Zealand™ 2025 Awards


by Best Lawyers

Best Lawyers is announcing the 16th edition of The Best Lawyers in New Zealand for 2025, including individual Best Lawyers and "Lawyer of the Year" awards.

New Zealand flag over image of country outline

Announcing the 13th Edition of Best Lawyers Rankings in the United Kingdom


by Best Lawyers

Best Lawyers is proud to announce the newest edition of legal rankings in the United Kingdom, marking the 13th consecutive edition of awards in the country.

British flag in front of country's outline

Announcing The Best Lawyers in Japan™ 2025


by Best Lawyers

For a milestone 15th edition, Best Lawyers is proud to announce The Best Lawyers in Japan.

Japan flag over outline of country

The Best Lawyers in Singapore™ 2025 Edition


by Best Lawyers

For 2025, Best Lawyers presents the most esteemed awards for lawyers and law firms in Singapore.

Singapore flag over outline of country

Announcing the 16th Edition of the Best Lawyers in Germany Rankings


by Best Lawyers

Best Lawyers announces the 16th edition of The Best Lawyers in Germany™, featuring a unique set of rankings that highlights Germany's top legal talent.

German flag in front of country's outline

How Much Is a Lawyer Consultation Fee?


by Best Lawyers

Best Lawyers breaks down the key differences between consultation and retainer fees when hiring an attorney, a crucial first step in the legal process.

Client consulting with lawyer wearing a suit

Celebrating Excellence in Law: 11th Edition of Best Lawyers in Italy™


by Best Lawyers

Best Lawyers announces the 11th edition of The Best Lawyers in Italy™, which features an elite list of awards showcasing Italy's current legal talent.

Italian flag in front of country's outline

Presenting the 2024 Best Lawyers Employment and Workers’ Compensation Legal Guide


by Best Lawyers

The 2024 Best Lawyers Employment and Workers' Compensation Legal Guide provides exclusive access to all Best Lawyers awards in related practice areas. Read below and explore the legal guide.

Illustration of several men and women in shades of orange and teal

Things to Do Before a Car Accident Happens to You


by Ellie Shaffer

In a car accident, certain things are beyond the point of no return, while some are well within an individual's control. Here's how to stay legally prepared.

Car dashcam recording street ahead

Combating Nuclear Verdicts: Empirically Supported Strategies to Deflate the Effects of Anchoring Bias


by Sloan L. Abernathy

Sometimes a verdict can be the difference between amicability and nuclear level developments. But what is anchoring bias and how can strategy combat this?

Lawyer speaking in courtroom with crowd and judge in the foreground

The Push and Pitfalls of New York’s Attempt to Expand Wrongful Death Recovery


by Elizabeth M. Midgley and V. Christopher Potenza

The New York State Legislature recently went about updating certain wrongful death provisions and how they can be carried out in the future. Here's the latest.

Red tape blocking off a section of street

Attacked From All Sides: What Is Happening in the World of Restrictive Covenants?


by Christine Bestor Townsend

One employment lawyer explains how companies can navigate challenges of federal and state governmental scrutiny on restrictive covenant agreements.

Illustration of two men pulling on string with blue door between them