Insight

Emotional Support Animals and Requirements for Your Community

For many years, service animals and emotional support animals (ESAs) have been the subject of controversies and disputes between unit owners and community associations. Under the Federal Fair Housing Act, as amended, and guidelines promulgated by the Department of Housing and Urban Development (“HUD”), community associations have been required to make reasonable accommodations for service animals

Steven L. Sugarman

Steven L. Sugarman

March 19, 2024 10:21 AM

For many years, service animals and emotional support animals (“ESAs”) have been the subject of controversies and disputes between unit owners and community associations. Under the Federal Fair Housing Act, as amended, and guidelines promulgated by the Department of Housing and Urban Development (“HUD”), community associations have been required to make reasonable accommodations for service animals and ESAs provided that certain criteria are satisfied.

Now, in its FHEO Notice: FHEO-2020-01 issued in January of 2020, HUD draws a distinction between animals commonly kept in households (i.e., dogs, cats, small birds, rabbits, hamsters, gerbils, other rodents, fish, and turtles) and “unique” animals (reptiles other than turtles, barnyard animals, monkeys, kangaroos, and other non-domesticated animals). HUD notes that animals commonly kept in households serve a pleasure purpose, not a commercial purpose.

Steven L. Sugarman, Community Association Law

Under HUD’s guidelines, if an ESA is an animal commonly kept in a household, a reasonable accommodation should be granted as long as information that confirms the disability‐related need for the particular ESA has been provided to a community association. However, if an ESA is a “unique” animal, the requesting party has the substantial burden of demonstrating the disability-related need for the particular ESA. HUD encourages requesting parties to gather reliable documentation from a health care professional, confirming the disability‐related need for the particular ESA, because a lack of reliable documentation may constitute grounds for a community association to deny a requested accommodation.

Reliable documentation from a health care professional should include the date of the last consultation with the patient; any unique circumstances justifying the patient’s need for the particular ESA (if already owned) or a type of ESA; and whether the health care professional has information about the particular ESA, or whether the health care professional specifically recommends a type of ESA.

In summary, it is not so much the uniqueness of an animal that is dispositive; rather, it is how well the requesting party is able to document and demonstrate the circumstances justifying the need for a unique emotional support animal. As a general rule, reasonable accommodations may be necessary when:

  1. A unique ESA is individually trained to take a specific action or perform a specific task that cannot be performed by a dog
  2. Information from a health care professional confirms that allergies prevent the requesting party from using a dog, or, without a unique ESA, the symptoms or effects of the requesting party’s disability will be significantly increased
  3. The requesting party seeks to keep a unique ESA outdoors at a house with a fenced yard, where the unique ESA can be appropriately maintained

However, HUD makes it clear that a community association may deny a requested accommodation if a unique ESA poses a direct threat that cannot be eliminated or reduced to an acceptable level through actions taken to maintain or control the unique ESA, such as keeping the unique ESA in a secure enclosure. As can be seen, determining whether a reasonable accommodation should be granted will be greatly dependent upon the specific facts and evidence adduced by the parties. As of now, there is a paucity of cases decided nationwide under HUD’s relatively new Notice, but that is likely to change.

Steven L. Sugarman is a partner at Gawthrop Greenwood, PC and a nationally recognized community association law attorney who has played a critical role in establishing statutory and decisional law governing Pennsylvania’s common interest communities (CICs). As the chair and active member of the Community Association Institute’s (CAI) Legislative Action Committee for many years, Sugarman drafted and advocated for key amendments to Pennsylvania’s statutes as community associations have evolved into the fastest-growing form of housing. He also serves as an expert witness on community association matters brought before Pennsylvania’s courts and General Assembly. A member of the prestigious College of Community Association Lawyers since 2000 and a past president of CAI’s regional chapter, Sugarman developed and teaches one of the few law school courses nationwide on condominium and homeowner association law as an adjunct professor at the Villanova University Charles Widger School of Law. He is a frequent lecturer at the local and national levels on real estate and community association matters. For more information, contact Steve at ssugarman@gawthrop.com or 610-889-0700.

Trending Articles

Discover The Best Lawyers in Spain 2025 Edition


by Jennifer Verta

Highlighting Spain’s leading legal professionals and rising talents.

Flags of Spain, representing Best Lawyers country

Unveiling the 2025 Best Lawyers Editions in Brazil, Mexico, Portugal and South Africa


by Jennifer Verta

Best Lawyers celebrates the finest in law, reaffirming its commitment to the global legal community.

Flags of Brazil, Mexico, Portugal and South Africa, representing Best Lawyers countries

Presenting the 2025 Best Lawyers Editions in Chile, Colombia, Peru and Puerto Rico


by Jennifer Verta

Celebrating top legal professionals in South America and the Caribbean.

Flags of Puerto Rico, Chile, Colombia, and Peru, representing countries featured in the Best Lawyers

How to Increase Your Online Visibility With a Legal Directory Profile


by Jennifer Verta

Maximize your firm’s reach with a legal directory profile.

Image of a legal directory profile

Paramount Hit With NY Class Action Lawsuit Over Mass Layoffs


by Gregory Sirico

Paramount Global faces a class action lawsuit for allegedly violating New York's WARN Act after laying off 300+ employees without proper notice in September.

Animated man in suit being erased with Paramount logo in background

Tampa Appeals Court ‘Sends Clear Message,” Ensuring School Tax Referendum Stays on Ballot


by Gregory Sirico

Hillsborough County's tax referendum is back on the 2024 ballot, promising $177 million for schools and empowering residents to decide the future of education.

Graduation cap in air surrounded by pencils and money

The Future of Family Law: 3 Top Trends Driving the Field


by Gregory Sirico

How technology, mental health awareness and alternative dispute resolution are transforming family law to better support evolving family dynamics.

Animated child looking at staircase to beach scene

The Human Cost


by Justin Smulison

2 new EU laws aim to reshape global business by enforcing ethical supply chains, focusing on human rights and sustainability

Worker wearing hat stands in field carrying equipment

The 2025 Legal Outlook Survey Results Are In


by Jennifer Verta

Discover what Best Lawyers honorees see ahead for the legal industry.

Person standing at a crossroads with multiple intersecting paths and a signpost.

Effective Communication: A Conversation with Jefferson Fisher


by Jamilla Tabbara

The power of effective communication beyond the law.

 Image of Jefferson Fisher and Phillip Greer engaged in a conversation about effective communication

Safe Drinking Water Is the Law, First Nations Tell Canada in $1.1B Class Action


by Gregory Sirico

Canada's argument that it has "no legal obligation" to provide First Nations with clean drinking water has sparked a major human rights debate.

Individual drinking water in front of window

New Mass. Child Custody Bills Could Transform US Family Law


by Gregory Sirico

How new shared-parenting child custody bills may reshape family law in the state and set a national precedent.

Two children in a field holding hands with parents

Best Lawyers Expands With New Artificial Intelligence Practice Area


by Best Lawyers

Best Lawyers introduces Artificial Intelligence Law to recognize attorneys leading the way in AI-related legal issues and innovation.

AI network expanding in front of bookshelf

Jefferson Fisher: The Secrets to Influential Legal Marketing


by Jennifer Verta

How lawyers can apply Jefferson Fisher’s communication and marketing strategies to build trust, attract clients and grow their practice.

Portrait of Jefferson Fisher a legal marketing expert

Finding the Right Divorce Attorney


by Best Lawyers

Divorce proceedings are inherently a complex legal undertaking. Hiring the right divorce attorney can make all the difference in the outcome of any case.

Person at a computer holding a phone and pen

New Texas Law Opens Door for Non-Lawyers to Practice


by Gregory Sirico

Texas is at a critical turning point in addressing longstanding legal challenges. Could licensing paralegals to provide legal services to low-income and rural communities close the justice gap?

Animated figures walk up a steep hill with hand